Mon - Fri 09:00 - 17.00      |      Telephone: 01273 447111      |      Social media:

WE TAKE CALLS

Call Handling for all UK businesses

We Take Calls, formerly the Sussex Business Bureau, is a specialist UK call handling service with a highly experienced team. We offer an exceptional telephone answering and a range of call handling packages to support your business needs.

Using the latest technology, We Take Calls provides a professional and cost-effective phone answering service ensuring your clients remain happy and engaged – never miss a call again.

Call HandlingContact

Telephone Answering Service

Multi-site office or single site office

Our reliable telephone answering service enables your business to grow without the need to take on additional staff. With our easy set-up and tailored service, we keep it simple and work with you to determine your customers’ needs and build custom responses. Our friendly and dedicated team of call handlers and customer service personnel will receive and manage all your teams’ calls from a single office or multi-site business. Let us free up your time, and that of your staff, to run your business efficiently.

Call Handling
Eric
Eric
26 March 2023
We are soon to celebrate 10 years with the Sussex Business Bureau - always top quality and reliable service. It is also nice to have a locally based call centre given our customers are mostly in the United Kingdom.
João Bocas
João Bocas
23 March 2023
Working with Sussex Business Bureau is truly fantastic. They are super professional, effective and represent our business in an outstanding manner.
Gary Walsh
Gary Walsh
17 March 2023
We have been using the Sussex Business Bureau for a few years now, Jo and her team have been everything we needed to be a very successful company, Before using the Sussex Business Bureau we always missed some calls to which a few was very important ones that possible cost us work, but now we don’t miss a thing, when our calls are answered we are always notified immediately and then followed up with a call log and the end of each day, I wouldn’t hesitate to recommend the Sussex Business Bureau to any of my business contacts or anyone looking for a professional image Regards Gary Walsh Managing Director Elite Industries Ltd
Steve Whittemore
Steve Whittemore
16 March 2023
Excellent service from Jo and the team at Sussex Business Bureau. If you don’t want to miss those important calls from prospective clients, you need to join up with Sussex Business Bureau.
Lee Polling
Lee Polling
16 March 2023
Sussex Business Bureau supplies my business with a landline number which diverts to my mobile. Jo sorted me my number out within two minutes, very happy with the service. Recommend highly!
Honkey Posey
Honkey Posey
16 March 2023
Jo and her team are phenomenally helpful, friendly and super efficient. 'Stay in when you're out' with their answering and admin service - 100% recommend x
Geoff Collier
Geoff Collier
16 March 2023
First class service Very professional Highly recommend
The boiler Whisperer
The boiler Whisperer
15 March 2023
Hi to Jo, and all of the other office staff too numerous to mention, but I must say I simply could not run my business like I do without your amazing assistance. You are so good at answering my calls that my customers think I have a busy working office little do they know I am with a spanner in hand fixing boiler Brilliant service recommend you to everybody
James Shafi
James Shafi
14 March 2023
These guys are just the super heroes we need. Consistently dealing with the customers we can't quite catch with diligence, care and quality customer service. Always thorough in their debrief. They are a huge part of the team and really help bring business our way. Wouldn't trade them for anyone else.

15

Years in business

5

5 standard packages plus bespoke arrangements to suit your needs

1m

calls taken for our clients over the years

Business administration, diary management and email monitoring

Our experienced team can take messages, arrange appointments, take payments and answer simple questions for your customers. Never miss a deadline or potential client again.

We are specialists in offering customer support and business administration services such as database and diary management (we can confirm and change your appointments); we can take payments on your behalf and monitor and manage your emails.

Find out more
Scroll to Top